Maximo Work Centers

Complete daily tasks without opening multiple applications, on any device, including desktop computers, notebooks, tablets, or smartphones.

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Modernize Maximo User Experience with Work Centers

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Simple

Redesigned components for easier interaction with Maximo

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Role-based

Work Center are for a certain person designed and takes into account their objectives needs and interests

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Responsive

End-to-end user-friendliness across different device types  

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Intuitive

Application of the work centers without special training

Maximo Work Centers

Modernized role-based applications

  • Redesign of Maximo
  • User-controlled Design
  • Streamlined actions and display for easy use
  • Online Mode, responsive Mobil-Display
  • 12 Work Centers with a focus on asset, work and inventory management
  • Included in Maximo licensing
  • Introduction with Maximo 6.0.5

FAQ

What exactly is a Maximo Work Center?

A Work Center is a redesigned, simplified, visually appealing Maximo interface that pulls information from the existing Maximo application structure. There are currently 12 different Work Centers available, available for free to all users of 7.6 and above.   Each of the work centers is tailored so that only relevant information based on user roles, such as service request, technician, supervisor, inspector, and business analyst. 

Do I have to choose between the classic Maximo and Maximo Work Centers?

No. You can use both interchangeably. An object structure allows access to data in Maximo over HTTP (Rest API).

Do I have to pay extra for the use of Work Centers?

No. These work centers are part of Maximo's core and do not require additional licenses or fees.

What exactly is a Maximo Work Center?

A Work Center is a redesigned, simplified, visually appealing Maximo interface that pulls information from the existing Maximo application structure. There are currently 12 different Work Centers available, available for free to all users of 7.6 and above.   Each of the work centers is tailored so that only relevant information based on user roles, such as service request, technician, supervisor, inspector, and business analyst. 

Do I have to choose between the classic Maximo and Maximo Work Centers?

No. You can use both interchangeably. An object structure allows access to data in Maximo over HTTP (Rest API).

Do I have to pay extra for the use of Work Centers?

No. These work centers are part of Maximo's core and do not require additional licenses or fees.

Are registrations still tracked by the Work Centers in Maximo Classic?

Yes. The Work Centers are Maximo, but with a simplified, visually appealing, role-specific user interface. The functionality is the same.

How is the data protected?

Any attribute that you do not want to be visible to specific groups of users can be restricted. The data can be protected by an object structure security system mechanism available in Maximo. You can add users to a specific security group, and then   restrict data access to this security group. You can even enforce additional security by implementing additional data restrictions. 

Are registrations still tracked by the Work Centers in Maximo classic?

Yes. The Work Centers are Maximo, but with a simplified, visually appealing, role-specific user interface. The functionality is the same.

How is the data protected?

Any attribute that you do not want to be visible to specific groups of users can be restricted. The data can be protected by an object structure security system mechanism available in Maximo. You can add users to a specific security group, and then   restrict data access to this security group. You can even enforce additional security by implementing additional data restrictions. 

Maximo Work Centers & SaaS

Administration
IBM Maximo EAM SaaS Add Users to Configure Service Requests

Perform administrative tasks. Administrators can define knowledge and assign it to individual buyers, and then assign those users to groups of people they create. Administrators can customize the choices for users in the Service Requests tool by creating categories and adding issues as options for each category.  

Administration
IBM Maximo EAM SaaS Add Users to Configure Service Requests

Perform administrative tasks. Administrators can define knowledge and assign it to individual buyers, and then assign those users to groups of people they create. Administrators can customize the choices for users in the Service Requests tool by creating categories and adding issues as options for each category.  

Bussiness analysis

Analyze information and monitor and  identify trends. Business analysts can use the data provided in the Work Center to improve operations and user performance.    

Bussiness analysis

Analyze information and monitor and  identify trends. Business analysts can use the data provided in the Work Center to improve operations and user performance.    

Managing assets

Manage corporate assets and locations.

Managing assets

Manage corporate assets and locations.

Carrying out inspections

Carry out and inspect inspections.

Carrying out inspections

Carry out and inspect inspections.

Manage inspection forms

Inspection form by adding questions and defining answers first.

Manage inspection forms

Inspection form by adding questions and defining answers first.

Manage inventory

Manage item catalog, inventory reservations, and inventory in warehouses.

Manage inventory

Manage item catalog, inventory reservations, and inventory in warehouses.

Service Requests

Create service requests from a desktop computer, notebook computer, or mobile device. You can also view the status of existing service requests that you have created  or are affected.  

Service Requests

Create service requests from a desktop computer, notebook computer, or mobile device. You can also view the status of existing service requests that you have created  or are affected.  

Work execution

Manage your own orders. Maintenance technicians can use the Work Center Work Execution on a desktop or mobile device.

Work execution

Manage your own orders. Maintenance technicians can use the Work Center Work Execution on a desktop or mobile device.

Labor Inspection

Manage your own orders. Maintenance technicians can use the Work Center Work Execution on a desktop or mobile device.

Labor Inspection

Manage your own orders. Maintenance technicians can use the Work Center Work Execution on a desktop or mobile device.

Configuration of The Work Centers

Business administrators can configure parts of the Work Centers Labor Inspectorate and Work Execution.

Configuration of The Work Centers

Business administrators can configure parts of the Work Centers Labor Inspectorate and Work Execution.

Work Center Service Request

Service requests

  • Category breakdown or

Description of a topic

  • Add photos or videos
  • Category specific
  • Questions about locations / Find systems with drilldown or barcode / QR code scan
  • Track the progress of SR
  • Add comments
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Administration

  • Configuration of the service request
  • Integration - News-Template
  • Integration - API Key
  • Users, groups of people, qualifications
  • Add users to qualifications
  • Add users to security groups
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Work Center Labor inspection (Supervisor)

  • Review service requests
  • Create a new assignment
  • Review the details of work orders
  • Plan work, assign work
  • Add comments/attachments
  • Report work orders
  • Multiple plants and locations
  • Premium payment-Codes
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Work Center Work Execution

  • Review of work details, plans, comments, and attachments
  • Start an inspection
  • Actual  work and bug report
  • Records the actual hours as you start and stop assignments
  • Report downtime and meter readings
  • Create a follow-up or new assignment
  • Multiple plants and locations
  • Premium payment-Codes

Work Center Inspection form

  • Create inspection forms
  • Revision controlled
  • Group questions
  • Add conditions based on responses  
  • Preview mode
  • Audio enabled
  • Create an assignment for action-relevant items
  • References in other Maximo applications

Work Center Inspection form

  • Answer with a single selection
  • Numeric, text, or date inputs
  • Recording of meter readings
  • Upload photos or videos
  • Inspections can be initiated from an assignment
  • Perform an unscheduled inspection
  • Group multiple inspections into a single

Work Center Business analysis

The Business Analysis Work Center displays a series of KPIs at the top, and  then  there  are three areas that display records, work management measures,   and data management measures.

The KPIs focus on data quality or important work order metrics.

You can view a KPI history line chart, change the Diagram type, or export it as an image.

Work Center Warehousing

  • Create new items
  • Add items to warehouses
  • Checking and processing reservations
  • Expenses, returns and transfers
  • Balances on square/charge level

View

  • Set rules for reordering
  • Perform physical counts (inventory)
  • Balancing balances
  • Scanning barcodes
What's new in version 7.6.1.1?
Service Requestors
  • Category Search
  • Affected user
  • Improved scanning of bar and QR codes
  • SR configuration screen for classifications and ticket templates
  • SR Triage View: Batch Actions
  • Performance
Administration
  • Configuration of Service requests
  • Integration - News-Template
  • Integration - API Key
Work Supervision
  • Configuration (Edit Mode only in English)
  • Advanced creation of work orders
  • More planning options, including inspections and tools
  • Managing tasks
  • Map view of the assignments
  • QR code and barcode scanning
  • Improvements in usability
Work Execution
  • Configuration (Edit Mode only in English)
  • Fast reporting
  • Task assignments
  • QR code and barcode scanning
  • Map view of the assignments
  • Delta Meter Readings
  • Improvements in usability

Work Execution

  • Configuration (Edit Mode only in English)
  • Fast reporting
  • Task assignments
  • QR code and barcode scanning
  • Map view of the assignments
  • Delta Meter Readings
  • Improvements in usability
Inspector
  • Conditional questions
  • Color-coded answers

Inspector

  • Conditional questions
  • Color-coded answers
Inspection Supervisor
  • Create Cascaded Questions and Answers
  • Color-coded single response

Inspection Supervisor

  • Create Cascaded Questions and Answers
  • Color-coded single response

5 Reasons to Use Work Centers Today!

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The new UX is the future of how users will interact with Maximo Asset Management. Be ahead of the times now.  

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Achieve better business results with elegant and modern data visualizations that help your users capture the most important Maximo information

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Increase user satisfaction with simple tools that save time

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Thanks Easy To tools, users spend less time with Maximo and more time with real work, which is reduction of MTTR.

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Reduce training costs by providing a consistent user interface for all devices.

Documentation

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Softacus AG

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Tel.: +41 43 5087081
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Softacus GmbH

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Germany
E-Mail: info@softacus.com
Tel.: +49 69 34876544
Fax: +49 69 5830 35709

VAT: DE301903892
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Softacus s.r.o.

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Czech Republic
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Tel.: +420 530333482
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D-U-N-S® Number 496165108

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Softacus s.r.o.

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Slovakia
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VAT: SK53507070
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